Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds. This page applies specifically to cirkultei.shop.

What Cirkul customers should know about support
For purchases made through cirkultei.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkultei.shop or 4472209266.

exceptions at Cirkul
The following exceptions guidance applies to the Cirkul storefront at cirkultei.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Cirkul to starting a request
For purchases made through cirkultei.shop, Cirkul applies the following guidance on starting a request. To start a return or exchange, contact us at Support@Cirkultei.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Cirkul to order problems
For purchases made through cirkultei.shop, Cirkul applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at Cirkul to condition of returns
Customers using cirkultei.shop can rely on the following Cirkul guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Cirkul on refund timing
For Cirkul customers at cirkultei.shop, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

eligibility at Cirkul
The following eligibility guidance applies to the Cirkul storefront at cirkultei.shop. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkultei.shop
Phone: 4472209266
Physical address: 355 N Butler Blvd, Lansing, Michigan, 48915, United States